What this page covers
This policy explains what information Mold Removal Cleveland collects when you call the business from this website, how it is used, and how it is stored. It applies to this website only.
Information collected
When you call (216) 405-2515, the business receives your phone number and whatever you say. Calls to this number are recorded. Calls pass through a call-tracking service, and an outside answering service may answer some or all calls and pass a message to the business. A street address is not required to ask about a job. This website collects nothing from visitors who do not call.
How the information is used
Your number and message are used to answer the call, to call you back, and to arrange a mold assessment where one is requested. When a subcontractor does part of a job, the subcontractor receives the details needed to do that work. The business is not paid for passing on your details. The details are handled by the business, its call-tracking service, its answering service and its subcontractors, and are not used for any other purpose.
Calls are handled by the business, the services it uses to take calls, and the subcontractors who help with a job. They are not sold.
Sale of personal information
Mold Removal Cleveland does not sell personal information and does not share it with unrelated third parties for their own marketing.
How the information is stored
Call recordings are kept on the business phone and in the systems of the phone service, the call-tracking service and the answering service the business uses. Access is limited to the people who handle calls and to those services.
Cookies and analytics
This website does not use tracking cookies or third-party analytics.
Children
This website is not directed at children under 13, and Mold Removal Cleveland does not knowingly collect information from them.
Your choices
A visitor may ask what information is held about them, ask for it to be corrected, or ask for it to be deleted, by calling (216) 405-2515. Residents of some states have additional privacy rights, and requests under those laws are handled through the same number.
Changes to this policy
This policy may be updated from time to time to reflect changes in how the website operates. The current version is always the one on this page.